Yes it is. Water, especially salt water is very corrosive. Other liquids such as milk, pop, alcoholic drinks, etc, are not that helpful to your device either. Just select the water damage option from the drop down menu for your particular device, give a brief description of what happened, and send the device to us. We will diagnose your device to see if it is worth repair, and call you with an estimate. If you agree to our estimate we will continue with the repair. Our repair process includes complete disassembly and cleaning of all internal/external parts of your device. Replace the parts which are physically and/or electrically damaged by the liquid, reassembled, and then a complete functional test given. If unit is beyond economical repair and/or estimate rejected then your device will be returned to you or you can elect to leave it at our facility to recycle.

If your device took an unexpected bath, do not turn it on. Remove the battery from the device, if possible, and send both to us by selecting the water damage option from the drop down menu for your particular device, and give a brief description of what happened.